Brief summary of the problem or complaint (up to 1000 characters)
Prior contact with the company.
(Please indicate the relevant dates and the Unique Reference Number.
Attach any reply from the company or any other important documents).
If you object to the response received from the company,
please quote the passages in the response that do not meet your needs.
Have you sent a letter-complaint to EETT for this issue before?
If you have previously sent letters to EETT,
please indicate their dates and EETT reference numbers.
Dates and reference numbers of reply letters from EETT (if any).